We turned Spotify into a personalization company.
The product
Malachyte
One profile · every visit · every surface

In‑Session Personalization that activates before the first click.

No sign‑in. No third‑party cookies. No waiting for cohorts to materialize. The moment a shopper lands, a vector starts forming — and sharpens with every action they take.

Trusted by
Mercado Libre
Simon Group
BRUNT Workwear
Fun.com
Activates for
100%of traffic

Personalized from the first pageview — every visitor, no sign‑in or cohort wait.

Continuously learns from
Every action

Search, browse, click, add — every signal counts toward re‑rank.

Persists between
Visits

They return; the store remembers where they left off.

Decision latency
<200ms

SLA from launch — re‑ranks fast enough to feel intuitive, not engineered.

Where personalization compounds for MyGemma.

Each surface earns lift on its own. Together they reinforce — search intent flows into PDP, PDP signal sharpens recommendations, recommendations seed combos.

01 — Search
Intent‑aware, typo‑tolerant.

Built for fashion catalogs — fabrics, fits, and silhouettes ranked alongside relevance.

02 — PDP recs
In‑Session Pairing

AOV-focused recommendations for each user's intent. Cross‑category pairing, not color‑variant loops.

03 — Add to cart
Complete the Look

Unit-per-order optimized pairing to complete outfits.

04 — PLP (June)
Personalized re‑rank.

Without disrupting category structure or merchandising rails.

05 — Combos
Search → PDP intent‑carry.

Only possible on a unified platform. Signal that crosses surfaces, not stops at them.

What lift looks like.

Conservative targets, measured A/B vs current baseline. Read at ≥95% confidence; baselines confirmed in two‑week discovery.

North Star Metric Revenue per visitor
Surface Primary metric Target Measurement
Search Search‑driven CVR +15% A/B vs control · IntelliGems
PDP recommendations Average order value +15% A/B vs control · attribution dashboard
Add to Cart Multi‑item order rate +8% A/B vs control · Shopify analytics
PLP Browse depth per session +10% A/B vs control · session analytics
Combos (cross‑surface) Incremental session CVR +15% A/B vs control · attribution dashboard
Malachyte MyGemma  
What your traffic is telling us

The biggest lever isn’t more traffic. It’s monetizing the traffic you already win.

Six in ten visits arrive from organic search — a new shopper landing cold on a single product page. Lifting revenue‑per‑visitor there grows the business with zero added acquisition spend.

Organic search
~60%

of monthly visits arrive from Google (per Similarweb) — the majority channel by far. Most are new, cold visitors with no history.

Where they land
the PDP

A search for a specific piece drops a new visitor straight onto its product page — not the homepage, not search.

The lever
RPV

Lifting revenue‑per‑visitor on the search traffic you already earn is pure margin — no added acquisition spend.

Malachyte
Where the visit actually begins

Most visitors start on a product page — cold.

louis vuitton neverfull pre‑owned
AllImagesShoppingNews
G
MyGemma
mygemma.com › products
Louis Vuitton Black Since 1854 Neverfull MM
Authenticated pre‑owned · excellent condition. Insured shipping, 14‑day returns…
Organic search
mygemma.com / lv‑neverfull‑mm
Neverfull MM · Black Since 1854
$1,950 · Louis Vuitton, pre‑owned
Add to cart
Above fold
Below fold · generic
You may also like
01
Straight to the PDP.

Six in ten visits come from organic search. A query for a specific piece lands a new visitor directly on its product page — the PDP is the first impression.

02
Zero history, generic page.

Above the fold is the product; below it, a static “You may also like” — same category, same house, identical for every visitor. Nothing reflects who just arrived.

03
One shot at relevance — missed.

She bounces. The single highest‑intent moment of the visit — the page she searched her way to — was generic.

Malachyte
What's possible · the cold‑start PDP, personalized live

Same landing page. Two visitors. Personalized in <200ms.

mygemma.com / lv‑neverfull‑mm
Above fold · the listing she found
Neverfull MM · Black 1854
$1,950 · Louis Vuitton, pre‑owned
Add to cart
You may also like
Same category
·
Same category
·
Same category
·
Same category
·
Under the hood Vector forming…
This visitor
Google: “anniversary gift” · Austin → the Gifter
Gift intent0.93
Rose‑gold match0.80
Cross‑category0.74
Revenue / visit
$0.00
+14.8% vs generic
Activates before the first click

No sign‑in, no third‑party cookies, no waiting for cohorts. The vector forms the instant she lands on the PDP.

Re‑ranks the page underneath

Above the fold stays the listing she found. The open canvas below re‑orders to her intent — live, per visitor.

Lifts revenue per visit

The highest‑intent moment of the visit finally reflects who arrived — on the search traffic you already earn.

Complementary to your search & PLP — this is the cold‑start PDP moment they don't cover.

Malachyte

A user vector that warm starts every session before the first click.

A new visitor lands on the Neverfull PDP from a Google search for “anniversary gift” — the vector adapts in <200ms.

New visitor LIVE
usr_2274 · The Gifter
new visitor | en‑US | Android | Austin, TX
referrer: google.com · “anniversary gift”
Gift intent
0.93
Rose‑gold match
0.80
Cross‑category pairing
0.74
Self‑purchase
0.18
Price sensitivity
0.20
Within seconds the vector reads a gift mission — pairing rose‑gold jewelry and diamond pendants with the bag she landed on as a Complete‑the‑Look set, ahead of generic best‑sellers.
Vector space · 2D projection 80 dims
Luxury watches d=0.86 · n=19 Statement jewelry d=0.74 · n=28 Rose‑gold jewelry d=0.09 · n=33 Diamond pendants d=0.12 · n=41 Cartier · Love d=0.21 · n=22 Designer handbags d=0.05 · n=64 Anniversary / bridal d=0.28 · n=12 visitor usr_2274
Session: 4 signals
Landed on · Neverfull MM PDP
Google “anniversary gift”
Referrer · Google
organic search
Device · Android 14
mobile
Geo · Austin, TX
new visitor · no account
Malachyte

What the vector knows — without an account.

An adaptive profile that represents every anonymous visitor preference and intent. Your merchandisers control it; the customer experience is continuously powered by the user vector underneath.

Visitor profile Live · anonymous
new visitor · live session
Intent
Gifting · anniversary
high gift signal
Top house
Cartier + Louis Vuitton
cross‑house pairing
Price tier
Luxury · $900–6,800
gift budget · flexible
Category affinities
Rose‑gold jewelry
0.88
Diamond pendants
0.79
Anniversary / bridal
0.63
Purchase likelihood
0.62
↑ from 0.15 at session start
08 · Proven results
Malachyte

Real traffic. Real personalization. Real revenue.

BRUNT Workwear
+80%
Upsell CTR
+7.26%
ATC rate
+6.45%
RPV
1.8×
Click rate
Cold traffic activation · Q4 2024
Jordan Craig
+8.29%
Revenue per visitor
+17%
New‑visitor RPV
+6.99%
PDP rec eng.
PDP carousel · Q4'24–Q1'25
Todd Snyder
+10%
Revenue per visitor
+33.4%
Rec conv./visitor
+18.3%
Unique CVR
PDP transformation · Q1 2026
Across pilots
+25%
avg RPV lift
+60%
avg AOV lift
<1 wk
time to value
200%
CTR on recs
Malachyte
Control & transparency

Merchandisers stay in the driver's seat.

Merchandising controls
Boost new arrivals+62%
Suppress out‑of‑stock−100%
Margin priority+50%
Promote sale collection+35%

Changes apply across search, PLP, PDP, cart and email instantly.

Why this product?
The Flannel · $89
↑ in‑session signal0.78
★ rule: boost new arrivals0.55
◆ context: cold weather0.42
→ complete‑the‑look0.38

Every recommendation is explainable. No black box.

Transparency
100%
Auditable
Deployment
0
Code required
Security
SOC 2
Type II
Privacy
GDPR
Compliant
Malachyte
Plug & play

Modular with your stack. No data lift on your side.

01
Connect

One Shopify app install, or a single tag for custom storefronts. Catalog, inventory, and events stream in automatically.

Shopify · Custom
02
Free portal to test‑drive

Full QA review and preview of personalization — including merchandising controls and dashboard.

Within 24–48 hrs
03
A/B in production

We set up the A/B test and complete a full QA review before deploying. Typical tests average 7 days.

API · 50/50 test
04
Expand

Extend the same intelligence to search, PLP, homepage, cart and email — same engine, new surface.

Surface‑by‑surface
What we don't ask of you
No data‑warehouse work No model training No PDP redesign No replatform No engineering rituals
Malachyte
Case study · 2‑week pilot

BRUNT Workwear

"We needed to understand visitors immediately — not after they create an account or browse 10 pages. Malachyte's cold‑start activation solved exactly that."

— BRUNT Workwear, Digital Product

Period
November 2025
Surface
PDP · Add‑to‑Cart · Upsells
DAY 0Connect store
DAY 1Turn on signals
DAY 2Malachyte learns live
DAY 5Personalization live
+80%
Upsell CTR
+7.26%
Add‑to‑Cart
+6.45%
Revenue / visitor
1.8×
Click rate on recs
Malachyte

Where Malachyte is built differently.

No vendor category solves all of this. Malachyte covers what cross‑vertical engines, point‑recommendation tools, search vendors, and LLM startups each only partially address.

Buyer evaluation criterion
Malachyte
 
Cross‑vertical
engines
Bloomreach · Netcore
Recommendation
vendors
Dynamic Yield · Nosto
Search
vendors
Searchspring · Constructor
LLM
vendors
Marqo · Cimulate
Cold start + in‑session
User Vector adapts before the second click
Unified discovery
Search + recs from one vector
Merchandising
Full platform suite
Speed to value
Days, not months
Days
Months
Months
Months
Weeks
Marketing automation
Copilot, real‑time optimization
Malachyte
What you get

What a Malachyte offering includes.

Production fees cover the full package — a personalization suite, AI expertise, and ongoing partnership.

Product
Personalization surfaces

Search, add‑to‑cart, and PDP personalization powered by an adaptive user vector for session‑based personalization at scale.

Models
Ongoing model training

Continuous learning against fresh catalog and member signal. Refresh cycles managed by Malachyte.

Reporting
Attribution & analytics

Live attribution dashboard updated hourly, lift tracking, rich user intelligence query access, monthly performance read‑outs.

SLAs
Production SLAs & support

Sub‑200ms latency, 99.9% uptime, on‑call engineering coverage, incident response within documented windows.

Customer success
Dedicated CS partner

A personal CS lead available via Slack, and weekly operating touch points. Rapidly expanding roadmap and proactive support.

Governance
Quarterly business reviews

Every quarter with Malachyte executive leadership. Results, benchmarks, roadmap alignment, commercial review.

Access
Executive & product access

Direct line to founders and product team. Roadmap input on enterprise requests. Private Slack for day‑to‑day.

Team · not a CSM
An extension of your team

ML engineers, integrations, product — working alongside you as one team. Not a customer success manager who can't influence product.